New Scaler

Contact

Managed IT & Support

Managed IT & Support

Everything Handled. Nothing Left to Chance.

Your technology, quietly looked after every single day.

Book a Free Strategy Call

IT support should not
feel like starting from
scratch every time

Too many businesses only hear from their IT provider when something breaks.
By then it is already costing you time, money, and patience.
Proper IT management means the small things get handled quietly, long before they ever become big ones.

  • Slow response times when something goes wrong
  • No one keeping an eye on things until it fails
  • Support that feels like starting over every time you call

That is what our IT management is meant to prevent.

Everything managed, so you do not have to think about it

Helpdesk and Support

Fast, friendly support from a team that already knows your setup, not a call centre reading from a script. Whether it is a simple reset or something more involved, you get a real person who understands your business and gets it sorted quickly.

Device and Network Management

Ongoing monitoring, patching, and updates across your devices and network, so problems get caught before your team notices them. We keep everything running smoothly in the background, so downtime becomes the exception rather than something you plan around.

Backup and Disaster Recovery

Regular, tested backups and a clear recovery plan, so a lost device or a failed server never means lost work. We do not just back things up and hope for the best, we test recovery regularly so you know it will actually work the day you need it.

IT Strategy and Planning

A yearly roadmap that keeps your technology moving in step with your business, not lagging behind it. We help you plan ahead for growth, budget properly for renewals, and avoid the last minute scramble that comes from decisions made in a hurry.

Why organisations choose us for managed IT

Managed IT should mean exactly that, managed. We take full ownership of your day to day technology, so nothing falls through the cracks and nothing depends on someone remembering to check. As a Microsoft partner working across AI and cyber security too, everything we manage is handled to the same standard of care, whether that is a laptop, a licence, or your data.

Tired of IT support that only shows up when something breaks?

Let us talk through what is slowing your team down, and show you what it actually
feels like when someone else is properly looking after your technology.

Book Your Free Consultation
Request an IT Support Review

No jargon. No pushy sales. Just an honest conversation about what is and is not working.

Ready for stress free business operations?

New Scaler fully manages your IT services, reducing overhead costs by up to 40% while keeping your organisation secure and running efficiently.

Managed Plan

£39

PER USER / MONTH

  • Endpoint Remote Monitoring and Management
  • Spam and malware protection
  • Email Security (Phishing/Viruses)
  • Security monitoring
  • 24/7 Remote/Telephone Support
  • Personal Account manager
  • Technical Support - Change Requests - 1 hr per month
  • Usage reports and insights
  • Asset/License Management
  • Service review and improvement planning - Annually
Go Managed

Managed + Plan

£47

PER USER / MONTH

  • Everything in Managed Plan PLUS:
  • Endpoint Patch Management
  • M365 Backup
  • M365 Data classification
  • Data loss prevention policy
  • M365 Security Hardening
  • PC anti-virus
  • Cyber Security User Training
  • Dark Web Monitoring
  • Endpoint security against ransomware and cyber threats
  • Self-service password reset and two-factor authentication
  • Technical Support - Change Requests - 2 hrs per month
  • vCIO (2 hrs) - Quarterly
  • Service review and improvement planning - Quarterly
Go Managed + Plan​

Managed + Secure Plan

£55

PER USER / MONTH

MOST POPULAR!

  • Everything in Managed Plan and Managed + Plan PLUS:
  • External Collaboration Support
  • Threat Hunting
  • Security Incident Event Management
  • Comprehensive security audits
  • Technical Support - Change Requests - 4 hrs per month
  • vCIO (2 hrs) - Monthly
  • Compliance Reporting
  • Service review and improvement planning - Monthly
Go Managed +
Secure Plan​

** Our subscription pricing is tailored to your existing Microsoft 365 licences and infrastructure, starting at a minimum of 25 users. For new setups, we charge a small fee to ensure a seamless transition, ultimately saving you money. Ready to learn more? Contact us today to discuss how we can best support your business.

Affordable Pricing for SMB's/SME's

Whether you have a small team of 25 or a larger group of 200, we have a pricing plan that suits your specific needs. Need even more? We can create a custom solution just for you.

Hassle & Stress-Free Setup

If you already have the necessary system in place, there are no setup fees. For new setups, we offer a minimal fee to ensure a smooth transition.

Flexible Licensing Options

Already have Microsoft 365 Premium licences? Great! We’ll help you start saving costs right away. Or, let us handle the licencing for you at highly competitive rates.

24/7
Remote Support

In-House
vCIO Access

Manage
Everything IT

Enhanced
Security

Reduced
Expenses

Subscribe for Peace of Mind

New Scaler’s subscription plans gives you the freedom to focus on your business and not the issues. We handle it for you.
It's easy to start. Just contact us.

Create Your Own Subscription Packages

Get More Pay Less

Hassle Free IT Management

Looking for a solution tailored to your business needs? At New Scaler, we provide exceptional IT management services, and we can customise a subscription plan that’s designed just for your business. Each basic Managed Plan starts at £39 per user, per month, or get a bespoke discounted rate per user per month when you subscribe annually. To get a personalised quote and begin your journey towards stress-free IT management, get in touch with us.

Contact Us

All-in-One
Managed
Security Service Subscription

At New Scaler, we bundle expert IT services, proactive monitoring, and cutting-edge technology into one streamlined package, designed to support and protect your business. All with a subscription model that’s easy to start and tailored to your needs. Whether you're a small or medium-sized business, we offer comprehensive solutions that ensure your IT infrastructure is secure, compliant, and efficient. Pricing is customisable, with packages based on 25 users or more, and bespoke quotes available for larger organisations. We’re here to grow with you!

Contact Us

Proactive IT Monitoring


New Scaler’s managed services proactively monitor your infrastructure, fixing issues before they impact your business operations.

Why Choose New Scaler?

Personalised
1:1 Support
& Training

Unified
Solutions

Secure & Compliant by Design

Industry
Leading
Solutions

Subject
Matter
Experts

Cost Effective
& Optimised Solutions