COST EFFECTIVE SOLUTIONS
BY NEW SCALER
Building a resilient infrastructure, securing data, and unleashing learning by leveraging existing Microsoft apps
41%
of cybersecurity breaches at universities are caused by social engineering attacks.
30%
of internet users based in the education field have been victims of phishing emails.
£265 +
Education records are extremely profitable and sell for up to £265 and above on the Dark Web.
Overview
A New Scaler client faced the threat of compromised credentials, social engineering, phishing, ransomware, and more on a daily basis.
Using Microsoft 365, New Scaler were able to build a highly secure and resilient infrastructure for excellence, and allowed our client to seamlessly and securely transition to remote working during the Covid-19 pandemic.
Challenge
Institution needed to meet a diverse array of needs among its stakeholders and operations, while ensuring compliance with data security and privacy laws.
Client had a limited budget, but with a wealth of sensitive information, the institution needed a cost-effective solution that would protect their data.
Needed a coordinated set of data management systems and a culture of data governance and stewardship.
Outbreak of Covid-19 meant the institution needed to transition to remote working quickly and efficiently.
Data exchanges with other entities outside of the client’s organisation were convoluted as they had to use encrypted thumb drives or encrypt data in the cloud in various ways which was cumbersome.
Solution
New Scaler embraced the institutions existing Microsoft 365 license and used Azure Active Directory for single sign-on and Defender for Endpoint, along with Microsoft 365 suite and Microsoft Teams which enabled cost recovery on tools the client already had whilst quickly and securely transitioning the client to remote working.
Implemented Microsoft Azure enabling multi-factor authentication.
Through Azure Active Directory, New Scaler secured its clients systems, controlled access to data for only authorized users, and moved closer to a single sign-on experience for users.
Enabled Microsoft Defender technology for endpoints and across Microsoft 365 and Azure giving the client much more visibility into their environment.
Implementation of Microsoft Intune to allow better control of end points as it relates to specific upgrades, patches, and vulnerabilities.
Results
Our client saved costs as they had already purchased Microsoft products, but through our expertise we were able to leverage them to solve their challenges.
The transition to remote working was more efficient than the more fragmented, ad hoc environment pre-pandemic.
Single sign-on meant the clients data was more secure and allowed for a better user experience. Also, this helped save their help desk time because many calls were related to log in issues. Whilst this did not solve all of the problems, it cut the number of calls down significantly.
Multi-factor authentication gave the institution tremendous telemetry on logins and notified them of any risky logins which could be sent to the help desk for an extra layer of security and monitoring.
Use of Teams enabled connectivity during remote working through the chat, calls, video conferencing and file storage features which was secured by data encryption.
Also, Teams allowed the client to share data securely with other entities which was a significant improvement from the previous cumbersome process.
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